To find out more, please call 01992 455400 or email msdinformatics@merck.com


Support

We have a dedicated support team on hand to help you with any queries or issues you may have with your MSD Informatics products.

You can send them an email via msdinformatics@merck.com or contact them on 01992 452335

Our engineers can connect to your practice's computer systems remotely to help quickly and easily address any issues you are experiencing.

Please complete the form below to request remote access.

In the course of our engineers connecting to your practice's computer systems remotely they may sometimes have to view patient data within our software when installing or resolving specific issues with it. MSD Informatics will not divulge any information which is viewed by our engineers and not take away, transfer or make note of any patient data related to your practice in any form.

By submitting a request for remote access you confirm that you have read these terms and you are happy to proceed.